24/7 On-site Technical Resources
Leverage ColoSpace's Advanced Technical Support On-site 24/7
- Network engineering
- Security solutions
- Storage & Backups
- Microsoft, Linux and SQL server expertise
- Disaster recovery
- Collaborative installs
- Customer migrations
- Server reboots
- Racking & Stack
Benefits:
Let ColoSpace solve your technical infrastructure issues so you can focus on your business and:
- Reduce overall IT expenses
- Leverage years of advanced training and technical expertise
- Stay up-to-date with cutting edge solutions
- Limit server downtime and your team’s awake time
From initial configurations to middle-of-the-night troubleshooting, ColoSpace engineers are available to tackle your most urgent needs.
With over 10 years of experience providing superior customer service and issue resolution, the ColoSpace technical team can help you with everything from a simple reboot to the most complex technical challenges.
ColoSpace’s centralized support with a 3-tier system is always available for rapid resolution of your needs. Our Level-1 techs quickly respond to trouble tickets (via phone, web or email) and take care of most routine requests. Our Level-2 techs are subject level experts who resolve more specific and complex issues while our Level-3 techs resolve the most complex requests.
The ColoSpace technical support team is here for you and can be anything from an extra set of hands to your entire off-site tech team.