ColoSpace is instituting a Late Payments and Finance Charges on
all past due balances and will be actively enforcing its payment policies
effective May 1st, 2003.
PAYMENT POLICY
Recurring charges will be billed on a monthly basis five days prior to the
month of service to be provided. Payment is due on the 15th of the month
unless otherwise specified in your contract.
Late Payment and Non-Payment
- Payment not received by the specified terms of the contract will be
subject to a $25.00 one time charge and a 1.5% finance charge assessed
from the due date to the time the payment is received.
- Payments not received by the specified terms of the contract will be
subject to notification of service and/or account disconnect on the
1st of the following month. In addition, the physical access to your
equipment will be suspended.
- If service is disconnected, a reconnection charge of $200 will be
required before service can be restored, and restoring service may
take up to 24 hours.
Forms of Payment
- Check
- Bank Transfer (Wire or ACH)
- Credit Card (Mastercard, Visa, Discover and American Express)
Returned Payment Policy
- All returned checks will be assessed a fee of $25.00. If any customer
incurs three returned checks, that customer will be placed on a "Cash
Only" basis and payment must be received by their due date or service
will be disconnect without notice.
- Any declined Credit Card transaction will incur a $25.00 service charge.
Service Disconnect
- All requests for service disconnection must be received in writing to
the address above as specified in your contract. All amounts plus any
cancellation fees are due prior to any removal of equipment.
Questions
- Please call our accounting office at (603) 647-7301 or online www.colospace.com
If you do not have a copy of your contract, ColoSpace will be happy to provide you with one.